FAQ
CLOTHING
All our t-shirts are crafted from pure 100% cotton for superior comfort and breathability.
The hoodies, sweatpants, and sweatshirts are crafted from a premium cotton-polyester blend, ensuring exceptional softness and ultimate comfort.
Yes, all our 230GSM washed t-shirts are crafted from preshrunk cotton for a consistent fit.
SHIPPING
We offer worldwide shipping! Applicable shipping costs will be calculated based on your location and added at checkout.
Here are our current delivery times:
USA – 5-12 business days
UK – 4-6 business days
Australia – 10-15 business days
Canada – 10-15 business days
EU – 5-15 business days
Rest of the world – 5-20 business days
We typically process orders within 1-3 business days before handing them over to our shipping partners.
RETURNS, REFUNDS AND CANCELLATIONS
If your order has not yet been submitted for fulfillment, we can process a cancellation.
Since we often submit items for fulfillment within a few hours, please notify us as soon as possible to increase the chances of cancellation.
If your order has already been shipped, you’ll need to follow our return policy to request a refund once you receive your item. Our customer service team is always ready to assist you!
We understand how frustrating this can be. Once we verify that the item is defective, we’ll send you a brand-new replacement. If a return is required, we’ll cover the shipping costs.
You'll receive detailed return instructions for the damaged or defective item. Please make sure to complete this process within 30 days of delivery.
We sincerely apologize for any inconvenience and appreciate your patience.
If you need to return or exchange your product, you can do so within 30 days of receiving your order. The item must be unused, in its original condition, and kept in the original packaging.
For returns or refund requests, please contact our support team atinfo@nerdgarbcollection.com.